ButDoc is currently free to use. The terms below apply only if and when optional premium plans are offered.
This Subscription Policy describes the terms and conditions regarding the use of ButDoc (accessible from https://butdoc.com), including our Free Plans, Premium Subscriptions, billing cycles, and cancellation procedures.
1. Subscription Plans
ButDoc offers both free and paid services to meet the needs of different users:
- Free Plan: Allows access to our basic tools with certain limitations on file size, number of concurrent conversions, and processing speed. No credit card is required.
- Premium Plan (Pro): Provides unrestricted access to all tools, higher file size limits, priority processing, and an ad-free experience. This requires a recurring subscription fee.
2. Billing Cycle and Payments
By purchasing a Premium Subscription, you agree to the following:
- Recurring Billing: Subscriptions are billed in advance on a recurring basis (e.g., monthly or annually) depending on the plan you select.
- Auto-Renewal: Your subscription will automatically renew at the end of each billing cycle unless cancelled.
- Payment Methods: We accept major credit cards and other secure payment methods via our payment processor.
3. Cancellation Policy
You may cancel your subscription at any time via your account settings page.
- If you cancel, your premium access will continue until the end of your current billing period.
- After the billing period ends, your account will revert to the Free Plan.
- We do not charge cancellation fees.
4. Refund Policy
We strive for customer satisfaction. However, due to the digital nature of our services:
- Refunds are generally not provided for partial months or unused services.
- If you believe you were charged in error or experienced technical issues that prevented you from using the service, please contact us within 7 days of the charge.
5. Changes to Fees
ButDoc reserves the right to modify subscription fees at any time. Any price changes will take effect at the start of the next billing cycle following notice to you. We will provide you with reasonable prior notice of any change in subscription fees.
6. Contact Us
If you have any questions regarding your subscription, billing, or cancellations, please contact our support team at [email protected].